Warranty and Return Request

Need help with a return?

Return Policy

14-day return exchange policy if and only if you pay to ship both ways on the exchange if you made a mistake. If you bought the wrong physical connector, you pay, regardless of what the website states.

If we send you the wrong product or the connector is correct, and the product does not work, we will ship you the right product and a prepaid return envelope for the return.


3-year warranty replacement on the product.


So that we can serve you better, we’ll directly provide you with an answer via email. However, to ask a question, you must first login.